Fundación Empresas Públicas de Medellín (Fundación EPM)


GENERAL DESCRIPTION

The Fundación Empresas Públicas de Medellín (Foundation of Public Companies of Medellin) is a private, social and not-for-profit foundation created in Medellin, Colombia in 2000 by the city’s provider of public utilities (EPM) in partnership with local universities. Our mission is to improve the quality of life and wellbeing of the communities of Medellin through fostering education, promoting a culture of care and conservation of public utilities and increasing the social value of public spaces where community participation as well as social, technological and scientific research can flourish.

Our vision is to be by 2010 the leading foundation in Colombia and inside the EPM Business Group. For this purpose we will be fully prepared to undertake the social programs that the communities served by the Business Group require.

At Fundación EPM we understand that cooperation is key for success, thus, we have built strong partnerships with the government of Medellin, universities, financial institutions and other private and public entities, that devote financial and in-kind contributions to our programs.

The underlying goal of all of our programs is to provide the people of Medellin with the necessary tools to improve their living conditions and to assist them in being the builders of their own development, while they learn to take care of the environment through a responsible use of public utilities. In this regard, we strive for social, environmental and economic sustainability in the communities of Medellin.

At Fundación EPM, we are deeply aware of the responsibility we have with our community, therefore we work hard to improve the lives of those we serve. All of us at the Fundación EPM jointly elaborated the “Ethics Code”, which states the principles that guide our work: integrity, honesty, transparency, respect, commitment, team work, innovation and service orientation. We have pledged to make this Code a way of living.

MAIN PROGRAMS

To accomplish our mission, we engage in programs and projects that foster innovation, scientific research, technological development, community participation and social, education and cultural outreach activities, all relative to the use of domiciliary public utilities.

Our main programs are:

EPM Interactive Museum: Science and technology museum where visitors can touch, experiment and learn first-hand about environmental processes and their relationship with the responsible use of public utilities.

Park of the Wishes (Parque de los Deseos): Interactive, recreational and scientific park where visitors will understand astronomy concepts and their relationship with the use of public utilities, particularly water, energy and communications.

Park of the Barefoot (Parque de los Pies Descalzos): Recreational park where visitors enjoy ludic, cultural and educational activities related to the use of public utilities and their relationship with the environment.

The Common Points (Punto Común) and Small Community Centers: Internet venues located in Medellin’s poorest neighborhoods, where communities have access to the new information and communication technologies (ICTs). These venues have been established at the request of the communities and with their participation.

Click for Better Learning (Click: Aprendo Mejor): Training and technical assistance to improve the use of ICTs in public schools. It includes installing computers in schools, providing permanent technical assistance and encourage the development of innovative software solutions.

Network of Public Libraries of Medellin: Links public libraries to multiply access to services, resources and collections, with a huge impact on educational attainment and community involvement.

Puro Campo: Program to guarantee sustainable economic and environmental conditions in the production of arepa. (Arepa is a corn-based tortilla, traditional from Colombia and other countries)

An Adventure through my city and my region: Children in public schools between 8 – 12 years old tour Medellin and its surrounding municipalities to better understand their culture and environment, as well as their role in preserving them.

Searching for Christmas: Children between 7 and 12 years old from the poorest communities in Medellin’s Metropolitan Area tour the city during Christmas to appreciate the beautiful decoration.

The Music House: Musicians from across the Metropolitan Area gather every day in this house to rehearse and improve their practice. There is not monetary cost for using the house and the available instruments, but musicians should recompense this service by giving free performances in the Park of the Wishes.

MAIN ACCOMPLISHMENTS

Only seven years after its creation, Fundación EPM has achieved great accomplishments in education, information and communication technologies, innovation, community participation and social capital development. Main accomplishments:

• Our parks (Wishes and Barefoot) have strengthen the social tissue in Medellin and developed a culture of care and conservation of public utilities. They are unique and Fundación Empresas Públicas de Medellín (Fundación EPM) innovative spaces to educate people about environmental preservation, while they contribute to building social cohesion. They are considered some of the best public spaces in the city due to the quality of their installations and programming, and they are visited by more than 1.5 million people annually.

• The EPM Interactive Museum was opened in 2000 as the first museum of its kind in the city and only the second in Colombia. It is visited by more than 200,000 people every year, who can play, experiment and learn first-hand about environmental conservation and the adequate use of public utilities, moreover, visitors understand the responsibilities they have with future generations. In 2006 it was renovated to incorporate the latest technologies and it continues at the forefront of experimental learning in the city. To build it, many interactive museums of the world were visited, however, its features and exhibits were designed by Colombians for Colombians, respecting the uniqueness of our culture and ecosystem.

• The Common Points (10 locations) and the Small Community Centers (11) provide access to ICTs to some of Medellin’s poorest neighborhoods and they have proven to be important spaces for community participation and development. Communities have developed a sense of ownership over these venues and, in the case of the Small Community Centers, they are co-financing their operation. This ownership implies excellent care and extensive use of the facilities and it guarantees sustainability. Annually more than 350,000 make use of the Common Points, which would not exist without the investment of Fundación EPM.

• The network of public libraries provides unlimited possibilities for knowledge and research and has a huge impact on educational and cultural development. The partnerships built around this network, as well as the quality and usefulness of its portal, make it a solid and sustainable initiative.

• Through some of our programs, young generations have achieved a better understanding of their city, learned to value and respect different communities and developed a sense of pride and regional identity, all of these extremely valuable in strengthening social cohesion. The program “An Adventure through my city and my region” provides educational tours to around 50,000 children between 7 and 12 yearsold and trains more than 1,000 teachers annually in regional development, environmental conservation and efficient use of public utilities.

• The partnerships we have developed in all of our programs are also an important accomplishment. They are based on synergies and use each partner’s comparative advantage and installed capacity.

• We have positioned ourselves as active agents of change and key development contributors in the region. We follow closely the guidelines of the municipal development strategy and strive to make it a reality.

DECISION MAKING PROCESS

Since its creation, planning has been a fundamental aspect in the administration of Fundación EPM. The General Assembly sets the general goals of the Foundation, aligning Fundación Empresas Públicas de Medellín (Fundación EPM) them with the municipal development strategy, thus, making the Foundation a key player in the social and economic agenda of the city. The Assembly is the main decision-making body of Fundación EPM, it is chaired by the Mayor of Medellin and attended by delegates from EPM and founding universities.

The goals set by the Assembly are transformed into specific targets and actions by the Executive Director and the Directing Council. They do so at the beginning of every year and meet every month to verify they are on track. Annually these two bodies present a report to the General Assembly containing the activities undertaken, the results achieved and the performance indicators.

All of our programs have a clear set of performance indicators that account for number and characteristics of people served, usage frequencies, direct and indirect jobs created and maintenance costs, among other.

Program leaders hold meetings regularly with program personnel to identify the main difficulties, accomplishments and lessons learned. Every six months a general meeting of the director, leaders and employees is held where these lessons and difficulties are shared and the necessary adjustments are made to each program. This way we guarantee that we are permanently improving our services and feeding our lessons back into the process. The results of these meetings are the basis of the report submitted to the General Assembly. In 2006, after receiving the input of all of our employees, we approved the Strategic Plan, which sets the new mission and vision of Fundación EPM and improves the definition of targets and indicators.

The Foundation also has a system of internal control to guarantee that we are fulfilling our objectives and managing our resources efficiently and transparently. This system is managed by Fundación EPM’s Area of Internal Control and we have Price-Waterhouse as external auditors.

A continuous improvement system (KAISEN methodology) is in place for the management of the parks and Interactive Museum. Every year operations are improved and costs are reduced thanks to this system.

CONTACT INFORMATION:

Fundación Empresas Públicas de Medellín Cra 58 # 42 – 125 Piso 1, Torre Norte Medellín, Colombia Latin American / Andean Region

Telephone: (574) 380 6960 - Fax: (574) 380 6964

Website: http://www.fundacionepm.org.co/

Email: info@fundacionepm.org.co

Texts in English by: Makaia Asesoría Internacional (www.makaia.org)